These general terms and conditions apply when, as a consumer, (hereinafter referred to as the "Customer"), you order products or services via the website: http://pophouse.attendance2.com and associated websites.
An agreement is entered into between you (the "Customer") and Pop House Hotel, with corporate ID number 556545-8113, hereinafter referred to as the "Seller".
Full contact details and other information on the Seller are set out on the website.
To order products and services, the Customer must be at least 18 years of age or must have the consent of a parent or guardian. "Customer" means a natural person.
In accordance with Swedish law, the Seller does not accept credit purchases by persons under the age of 18. The Seller reserves the right, in individual cases, to refuse or change a Customer's order (for example, if the Customer has provided incorrect personal details).
By completing the transaction, the Customer agrees to all conditions and these general terms and conditions.
For these purposes, the Seller uses Attendance2 AB as software provider for the ordering function and uses the payment functions associated with the software. Attendance2 AB hereby has an assignment to act as the Seller's agent. This procedure means that the recipient of the payment from the Customer is Attendance2 AB which, through agreements and specifically designated trust accounts, separately reports and disburses incoming payments to the Seller on a continuous basis.
The Customer fully accepts that Attendance2 AB is only acting as an agent and cannot be held liable for anything other than acts as an intermediary for orders and the payments associated therewith between the purchaser and the seller.
All questions or claims relating to what has been ordered/purchased must therefore, without exception, be addressed to the Seller, Pop House Hotel Djurgårdsvägen 68, 115 21 STOCKHOLM.
The Customer may exercise his or her right of withdrawal up to the moment when the order has been processed for payment or the invoice has been generated. The rules of the Swedish Distance Selling Act on the right of withdrawal (for private individuals) do not apply to purchases of tickets to events. When payment has been made or, if the invoice option was selected, when the order has been generated, the Customer is bound by his or her purchase. Lost tickets will not be replaced.
Tickets may only be purchased for personal use and may not be used for commercial purposes. This means that tickets may not be purchased and/or sold on for commercial purposes. Nor may tickets be offered in competitions or in connection with an offer of another product or service without the Seller's consent in writing. If the event is subject to restrictions on the number of tickets per purchase and customer, the maximum number may not be exceeded.
The Seller reserves the right to cancel a booking or purchase in cases where the Customer fails to provide correct details about him or herself or otherwise contravenes or attempts to circumvent
The Seller's terms and conditions applying in the case of a ticket purchase. This also applies if the Customer books or purchases more tickets than is permitted or purchases tickets for commercial use. In the event of cancellation for the above reasons, we withhold a cancellation fee of SEK 100.
The Seller may also decide not to refund the ticket price paid.
The Customer is responsible for checking that the event has not been cancelled or moved. If an event is cancelled or moved, the Customer should immediately contact the venue/organiser responsible. The Seller is responsible for matters such as ticket refunds. In some cases, the payment provider will refund tickets for cancelled events on behalf of the Seller. Service, distribution and/or delivery charges are non-refundable if an event is cancelled.
If a Customer is entitled to a refund of ticket payments and/or service and/or distribution charges, the Customer must inform the Seller, no later than within three (3) months from the date of the event/the date when the event would have taken place, of its claim for a refund and specify the account number and bank to which the refund should be made.
Otherwise, the Customer is not entitled to a refund. This applies in the case of cancelled events and in cases where a ticket has been cancelled and the Customer is entitled to a refund.
For products other than tickets, the Seller applies the Swedish Consumer Purchases Act and the Swedish Distance Selling Act. See the Seller's other General Terms and Conditions which are available on the Seller's website